Thank you for supporting Chronic Care Co.
We want you to have the best experience possible which is why we recommend reading through our policies thoroughly. Experiencing enforced policies you were unaware of is never fun. That's why we've laid it all out for you here.
The following terms are applicable for any products or services that you purchase with us.
Late and No-Show Policy
Last updated: August 24, 2023
If you arrive past your scheduled appointment time, a late fee of $5 will be applied. Additionally, for every five minutes that you exceed your appointment time, a $10 fee will be charged. It is important to note that if you fail to show up for your session and you are more than 15 minutes late, it will be considered a same-day cancellation.
When you book an appointment, you agree to these terms.
You may receive a thoughtful appointment reminder through email and/or text, but please remember that these reminders, even automated ones through Calendly or any other service, are merely a courtesy. In the event you don't receive a reminder, whether due to a system error or any other case, it's still your responsibility to keep track of your appointment times.
To maintain our commitment to objectivity and impartiality, there can be no deviations from these policies. We appreciate your understanding and dedication to promoting equal treatment and limiting unconscious biases.
Privacy Policy
Last updated: August 24, 2023
This Privacy Policy governs the manner in which the School collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School. This Privacy Policy applies to the School and all Courses offered by the School.
Personal identification information
We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. Students may visit the School anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.
How we use collected information
The School may collect and use Students’ personal identification information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School. - To send periodic emails
We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.
Sharing your personal information
We do not sell, trade, or rent Student personal identification information to others.
Third-party websites
Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Student, is subject to that website's own terms and policies.
Changes to this Privacy Policy
The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Return and Refund Policy
Last updated: August 24, 2023
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
• Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Chronic Care Co. (Formerly Yoga with Chronic Illness)
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Chronic Care Co. (Formerly Yoga with Chronic Illness), accessible at: chroniccareco.teachable.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Policies
All purchases of Digital Goods for access or download, such as calendars, workbooks, and all other files, are not eligible for cancellation, refund, return, or exchange.
This policy is strictly enforced due to the instant access/download nature of these items. Thank You for understanding. If you want to see a sample of the Theming Calendar before you purchase you can download one for free here.
Terms of Use
Last updated: August 24, 2023
1. Terms
By accessing this School, you are agreeing to be bound by these Terms of Use, and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to use the content to teach public yoga classes, privates, retreats, and workshops, as well as in content for your social media account that your students connect with you on or newsletter.
You may not:
- use the content for teaching festivals or conferences, televised offerings, in digital files or physical documents
- share the content with fellow teachers, coworkers or employees
Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only.
This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on the School’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or 'mirror' the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by the Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The Company/School is not liable for how you teach or present the information to your students. You are responsible and liable for any presentation of the content, your teaching, and all results of your teachings including physical, mental, or emotional injury, property damage, or negligence.
5. Revisions and Errata
The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its website are accurate, complete, or current. The School may make changes to the materials contained on its website at any time without notice. The School does not, however, make any commitment to update the materials.
6. Links
The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.
7. Site Terms of Use Modifications
The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms of Use.
8. Governing Law
Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us via email: [email protected]